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We value your trust and are committed to ensuring a transparent and secure transaction process.

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1. No Refund or Cancellation After Payment

Once the payment is successfully completed, no refund or cancellation will be allowed.
Since the diet plan is a digital product, it is delivered instantly after payment and cannot be returned or canceled.

2. Exceptions

Refunds or cancellations will only be considered under the following circumstances:

  • If a duplicate payment occurs due to a technical error.

  • If the payment is successful but the PDF file is not received.

  • If the payment was made by mistake and verified by our team within a short, valid time frame.

All refund approvals will be at the sole discretion of DFitvelo.

3. How to Raise a Request

If you made a successful payment but didn’t receive your diet plan PDF, please contact us at:
📩dfitvelo@gmail.com

or visit Contact Page

Please provide:

  • Transaction ID or Order ID

  • Reason for the refund request

  • Relevant screenshots or proof

4. Refund Processing Time

If your refund request is approved:

  • The amount will be refunded to your original payment method.

  • It may take 7–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

5. No Refunds After Product Delivery

Once the PDF file (diet plan) is delivered, no refund or cancellation will be issued under any circumstances.

6. Final Decision

DFitvelo reserves the right to make the final decision on any refund or cancellation request.
This policy is subject to change without prior notice. Please check this page regularly for updates.